Both Sides of the Table

AUGUST 16, 2011

Help them write other stories. One day they’ll write yours. Understanding customer requirement ? Whatever amount you’re getting out and talking with prospects, customers, employees, recruits, competitors, press, investors, potential investors … it’s never enough. 50 coffee meetings. Office hours.

Startup 410

Startup Writing Press Venture Capital 410

Both Sides of the Table

OCTOBER 25, 2014

Enterprise Sales – The very first thing a potential customer does when you email or call to set up a meeting is Google you. So does the enemy who is fighting for the customer to choose another vendor. Customer Acquisition - I left customer acquisition for last intentionally. Just like negative press hurts.

Press 415

Press Google Course Writing 415

Startup Professionals Musings

AUGUST 30, 2019

What every entrepreneur needs more than anything else, after they have built an innovative new product or service, is visibility, credibility, and trust by customers, potential employees, and future business partners. It makes customers feel special, and gives you the opportunity to highlight your broad experience and credentials.

Writing 19

Writing Technical Review Entrepreneur Advertising 19

Both Sides of the Table

JANUARY 23, 2011

Obviously you should have somebody that helps you research journalists, gets you meetings, pitches stories, helps prep you for interviews & helps make sure your writing is cogent. You need somebody who REALLY understands your company, its customers and its competitors. I write on my blog how I think in my head.

Startup 349

Startup Writing Press Blogging 349

Both Sides of the Table

SEPTEMBER 15, 2022

million, our Seed Funds mostly between $200–300 million and have delivered median ownerships of ~20% from the first check we write into a startup. We could talk with customers, meet the entire management team, review financial plans, review customer purchasing cohorts, evaluate the competition, etc. By 2021 we had to write a $3.5m

Venture Capital 416

Venture Capital Marketing Technical Review Seed Funding 416

Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

Customer 133

Customer Custom Social Media Startup 133

Both Sides of the Table

JANUARY 17, 2011

So I thought I’d write a post about how I drive my personal creativity. (A The key is channeling what you learn when you drive onto paper for retention purposes so you have to write it down soon afterward. When I write a blog post I often see the words before I write them. These are all creative processes.

Writing 356

Writing Startup Ideas Summary 356

Both Sides of the Table

JUNE 27, 2011

Marketing futures can be really good for enterprise software companies where the information is passed between sales rep and potential customer in terms of near-term roadmap. In a world in which you’re encouraged to launch early and get feedback from customers you can often confuse “product launch&# with “marketing.&#.

Marketing 380

Marketing Startup Press Technical Advisors 380

Both Sides of the Table

JUNE 17, 2013

The point of PUCCKA was to develop a common methodology to make sure our whole team approaches sales with the same mindset and to give us a language to talk with each other about our prospects, as in, “have you identified your customers pain point yet?”. The goal is to get the customer speaking about their organization.

Sales 367

Sales Slides Startup Customer 367

Both Sides of the Table

NOVEMBER 25, 2014

This blog started from a series of conversations I found myself having over and over again with founders and eventually decided I should just start writing them.It The desire to be better than anybody else in one’s field. Last week’s obsession was about obsession itself. I don’t know Mark Zuckerberg.

Competition 394

Competition Startup Writing Marketing 394

Berkonomics

JUNE 11, 2015

In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. I was fortunate that I could write software and doubly fortunate that my despair at working for ‘the Man’ – and feeling compelled to strike out on my own – coincided with the dawn of the personal computer era.

Customer 120

Customer Custom Writing Southern California 120

Both Sides of the Table

MARCH 13, 2011

With all these companies vying for attention & others just here to soak up the vibe I thought I’d write a much broader piece on how startups can make the most of their attendance at conferences & events. Feel good in knowing that while they’re at the latest conference, you can be back home stealing all their customers !

Conference 289

Conference Startup Technical Review Writing 289

Both Sides of the Table

JUNE 23, 2013

I’ve been writing a series on a simple methodology that we used at my first enterprise software company. Simply, this is identifying a customer need that has economic value to them if they can solve it. This solves the customer question, “Why Buy Anything?”. There are many out there and many books have been written on the topic.

Sales 328

Sales Customer Custom Examples 328

Both Sides of the Table

JUNE 20, 2013

Simply, this is identifying a customer need which has economic value to them if they can solve it. ” and if you can’t persuade enough potential customers they have some pain that needs fixing you probably should stick to your day job. Teams usually start with terminology that is very insular and less relevant to customers.

Sales 336

Sales Startup Competition Customer 336

InfoChachkie

OCTOBER 8, 2012

Five broad sources of independent, third-party validation are: Customers, Partners, Distributors, Industry Experts and other Stakeholders. For instance, validation that directly supports your company's underlying value proposition is more valuable than corroboration that indirectly suggests customers might ultimately adopt your solution.

Venture Capital 265

Venture Capital RSS Customer Custom 265

InfoChachkie

SEPTEMBER 28, 2011

Of the 225 customer reviews currently posted on Amazon, over 90% are highly positive. Guy, how would your 2004 book, Art Of The Start , differ, if you were writing it today? If I were writing the book today, there would be a whole chapter or two…about how to use Facebook and Twitter. That doesn’t work.”.

Santa Barbara 262

Santa Barbara Technical Review Social Media Startup 262

Both Sides of the Table

AUGUST 17, 2014

I’ll try to get write-ups shortly but for now here is an overview of my interview with Nanea Reeves – President and COO of textPlus. In this short clip below, Nanea emphasizes this important point – if you create a product customers love, it will ultimately be a good business decision as well. Company Organization.

Technical Review 315

Technical Review Blogging RSS Organization 315

Both Sides of the Table

OCTOBER 3, 2013

She entered you reservation by writing in a time slot in a paper calendar and you were in. I am stunned at the speed at which the team cranked out this application while at the same time building out an entire suite of merchant solutions to help them better manage customers. After hours there was the answering machine.

Development Team Review 324

Development Team Review Course Mobile Writing 324

Berkonomics

JULY 20, 2017

A product at the concept stage contains feature-functionality that customers may not want or be willing to pay for, or which just might not work well enough for release to the public. This is not to state that the customer tests a new product before we do internally, although many of us are surely guilty of that error.

Customer 256

Customer Custom Writing Product 256

Both Sides of the Table

NOVEMBER 2, 2010

.&# When I talk to people about sales I often describe the sales process as a series of hurdles (objections) that are put up to avoid making a purchase and your responsibility is to work through these common objections with your customer. In the evangelical phase you’re working through these with customers on the fly.

Sales 289

Sales Startup Training Pricing 289

Both Sides of the Table

OCTOBER 26, 2014

Yesterday I wrote a post about The Silent Benefits of PR in which I pointed out that most young companies I encounter don’t fully grasp the benefits of PR because they are less measurable than product milestones or customer acquisition analyses (like CAC/LTV). In a startup this is a mistake.

Press 319

Press Startup Writing Training 319

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? Please write us at blog@techempower.com !

Metrics 260

Metrics Startup Slides Technical Review 260

Both Sides of the Table

AUGUST 17, 2009

If you live somewhere where this is the case you’re better off discussing with your employer that you may from time-to-time work on private projects outside of work hours and you want their clearance in writing that this is OK. Get customer input. Interview customers to better articulate their problems. Register a company.

Startup 365

Startup Technical Advisors IP Ideas 365

Both Sides of the Table

MARCH 1, 2011

You should start by getting out and talking directly with customers as Bieber did. To the extent that you’re initially &# marketing&# it is really just evangalizing yourself, meeting key influencers, meeting customers, taking feedback, refining your product and winning people over. And they have done hundreds of them.

Entrepreneur 398

Entrepreneur Startup Writing Blogging 398

Both Sides of the Table

SEPTEMBER 15, 2013

For much of 2013 I watched the press write articles about how the YouTube “MCNs” (multi-channel networks) were doomed and tried to square that with the data I was watching at the one I invested in, Maker Studios, who has had one hell of a year. Selling at smaller retailers will net you fewer customers and higher margins.

Networking 366

Networking Media Content Customer 366

socalTECH

AUGUST 6, 2012

But, they could not write, and did not know what to write from the travel perspective. Every one of those writers has a byline and a bio, and are paid twice a week at a pretty decent rate for that writing or assignment. They couldn't find enough people to write the content they needed, at the quality they need.

Demand 240

Demand Media eHow Content 240

Both Sides of the Table

OCTOBER 11, 2011

Albert Wenger from Union Square Ventures wrote a great post the other day that reminded me I’ve been meaning to write about this topic. Don’t just mentally write off their features or marketing as “dumb” – ask internally what you could learn from it. Have respect for your competitors. What’s not?

Startup 313

Startup Press Writing News 313

TechCrunch LA

JUNE 9, 2021

Users don’t need to walk through the mechanics of setting up a wallet or writing down a seed phrase either. Users can purchase avatars on the platform with cryptocurrency through BitPay but they can also pay with a credit card. “We think this will actually change gaming for the long haul.

Platform 308

Platform Framework Los Angeles Design 308

SoCal CTO

JANUARY 5, 2011

. - 500 Hats , July 30, 2010 Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 Customer Development Checklist for My Web Startup – Part 1 - Ash Maurya , February 16, 2010 How-to learn about angel/vc term sheets - Gabriel Weinberg , June 28, 2010 Why Every Entrepreneur Should Write and 9 Tips To Get Started - OnStartups (..)

Startup 378

Startup Venture Capital Blogging CTO Coach 378

Both Sides of the Table

OCTOBER 20, 2013

It’s a shame because the ability to nail these presentations at key conferences can be once-in-a-lifetime opportunities to influence journalists, business partners, potential employees, customers and VCs. So I thought I’d write a piece on how not to suck when you give a presentation. Show some energy!

Slides 399

Slides Startup Conference Writing 399

Both Sides of the Table

MARCH 14, 2013

.” Here’s what I mean … Let’s start with what it takes for a journalist to want to write a story. Do I have an “angle” from which to write the story (first company to do X, company does biggest X, consumer behavior is doing X)? I am a VC. I hand out money. How differentiated is that?

Marketing 389

Marketing Press Blogging Startup 389

Both Sides of the Table

JULY 1, 2010

As a CEO you never stop needing to go on sales calls (or to work the phones in telesales or customer support) and ceasing to do this as your company grows because you’re focusing on investors, recruiting, PR or whatever is a mistake. As a content management system we had lots of write activities and went with Postgres.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

Both Sides of the Table

JUNE 1, 2011

And even the best teams combined to create big innovations sometimes don’t time markets well, are surprised by unexpected technology breakthroughs by competitors or just don’t find the magic the leads to mass customer adoption. I started by writing 3-4 times / week. Less than 100 people read that original post 2 years ago.

Startup 391

Startup Blogging Venture Capital Writing 391

Both Sides of the Table

DECEMBER 14, 2009

This post covers the first out of 10 that I’ll write about. The moderator asked the question, “if an entrepreneur writes an email to a VC and doesn’t hear back what should they do?&# This VC responded, “Move on. Your customers don’t care that you went to Stanford, Harvard or MIT.

Entrepreneur 338

Entrepreneur Startup Venture Capital Google 338

Startup Professionals Musings

MAY 19, 2019

Image via Flickr by jardenberg Your marketing launch is the most important element of startup success these days, to get customer attention in this world of information overload. To get to the core of what’s relevant to customers, you need to know them well. The eye is just as important as the mind when it comes to customers.

Customer 93

Customer Custom Marketing Tips 93

Both Sides of the Table

APRIL 11, 2011

We talked about a lot of great stuff in the video including how to do sales calls and a how a new “culture of writing&# is emerging as a critical skill set in business today. I’ll write a post on how to give feedback to employees and then I’ll get emails from people telling me they forwarded it to their whole team.

Buzzfeed 354

Buzzfeed Content Tips Blogging 354

Both Sides of the Table

SEPTEMBER 28, 2011

You’re writing a freaking blog post! Customer support – After my pre-breakfast meeting I had my actual breakfast meeting. But it’s mostly customer service. I never get grumpy that people write. If you do randomly write me I have advice. “But WAIT !!! ” I never said that.

Email 314

Email Product Startup Writing 314