Document Outsource Satisfaction 
Startup Professionals Musings
AUGUST 3, 2020
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Customers won’t pay to see your new employees learning on the job, and outsourcing the real work to a cheap labor source is a recipe for disaster.
Startup Professionals Musings
JUNE 7, 2020
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation.
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Startup Professionals Musings
MARCH 10, 2023
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation.
Startup Professionals Musings
SEPTEMBER 20, 2010
Customers don’t like to see you learning on the job or outsourcing. Define and document the service process you sell. You can’t measure, scale, or patent a service process that is not clearly documented. Create and maintain the highest level of customer satisfaction.
Startup Professionals Musings
JANUARY 31, 2012
Customers don’t like to see you learning on the job or outsourcing. Define and document the service process you sell. You can’t measure, scale, or patent a service process that is not clearly documented. Create and maintain the highest level of customer satisfaction.
Startup Professionals Musings
MAY 24, 2015
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation.
Startup Professionals Musings
APRIL 29, 2023
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Customers won’t pay to see your new employees learning on the job, and outsourcing the real work to a cheap labor source is a recipe for disaster.
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