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It can take 18 months from initial concern about a critical employee to getting a replacement up to speed. Of course, Ill tell another harrowing story here. But first. an old friend now departed, Dick Tanaka, gets credit for the 18-month rule. He observed that the process we follow to be humane in our handling of underperforming employees, manage the risk of future lawsuit, finally then move to separate the employee, define the open position, recruit the candidate, train the new hire and count t
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