InfoChachkie

MARCH 3, 2011

BuddyHelp was launched in this proto-Internet environment and was immediately used by businesses to provide hands-on technical support. At companies such as SaskTel, Gateway and Cablevision, customer support agents used BuddyHelp to access their customers’ computers and handle their technical support issues.

Customer 162

Customer Custom Technical Support Startup 162

InfoChachkie

MARCH 9, 2015

Anyone, including well-healed, large companies, could offer state-of-the-art technical support for free. Not surprisingly, we received a litany of hate email from freeloaders admonishing us for taking away their free service. Thus, the initial launch of BuddyHelp did not restrict commercial usage.

Technical Support 100

Technical Support Customer Custom Demand 100

InfoChachkie

FEBRUARY 10, 2014

In fairness, they also attempted to belatedly reposition the company as a smartphone competitor, abandoning their email-centric devices upon which they had created a multi-billion dollar enterprise. dotbomb crash, we abandoned the technical support marketplace and began licensing our screen-sharing technology.

Technical Support 250

Technical Support Marketing Advertising SaaS 250

SoCal Delicious

JANUARY 20, 2010

Email Dion Hinchcliffe Subscribe to Enterprise Web 2.0 via Email alerts or RSS. Novell was rated the top provider of Linux technical support. Dion Hinchcliffe Get Enterprise Web 2.0 Dion Hinchcliffe Get Enterprise Web 2.0 You can follow Dion on Twitter. See his full profile and disclosure of his industry affiliations.

Web 29

Web Technical Review Web 2.0 Social Media 29