Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Provide training, tools, and required decision authority. Incent and reward employees who delight customers.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MARCH 9, 2019

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. Get attention and reach your audience.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

OCTOBER 11, 2010

But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his recent book titled " Social Media Metrics."

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

DECEMBER 22, 2021

First, you as the leader must be a role model for the actions you desire – including positive communication, active coaching, rewards for results, as well as providing required tools and training. Use metrics to assess needs and growth economics.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Formalize the use of tools and information technology. Solution development and delivery. Marketing, sales, support, and service operations.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

NOVEMBER 10, 2021

Make sure that metrics and goals are set up front, and not modified as the project progresses. Delegating control means having the right information, the right tools, and the right training to make the right decisions. Doing so will increase both your personal life accountability, as well as your business satisfaction.

Startup 132

Startup Training Metrics Examples 132

Startup Professionals Musings

MARCH 19, 2022

The bad news is that I still find a lot of you who don’t use these tools effectively, or haven’t learned the rules for nurturing remote relationships. I still find too many service organizations that ignore or discount online reviews and satisfaction surveys. Make sure clients know how you manage your business.

Services 121

Services Technical Review Social Media Case Study 121

Startup Professionals Musings

DECEMBER 9, 2022

Setting your own metrics, and measuring yourself , will facilitate accountability. None of us can be accountable if we don’t know what is expected, or don’t have the required tools or training. Don’t allow yourself to get focused on a specific task, at the expense of other work. Communicate ongoing needs and changes early.

Activity 109

Activity Organization Mentor Training 109

Startup Professionals Musings

OCTOBER 14, 2022

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. Modern information management tools.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

MARCH 12, 2017

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. Get attention and reach your audience.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Formalize the use of tools and information technology. Solution development and delivery. Marketing, sales, support, and service operations.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

MAY 5, 2013

But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics."

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

AUGUST 27, 2023

Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction. I recommend the servant leadership style of management, rather than command and control, to make sure teams have the tools and training they need, as well as an appreciation for the mission.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

MAY 10, 2019

Use business metrics and tools to tune your efforts. Start by getting familiar with social media analysis tools, such as Google Analytics, Snaplytics, and SproutSocial. Always gauge progress by business indicators, like customer acquisition cost and customer satisfaction.

Social Media 99

Social Media Media Tool Startup 99

Startup Professionals Musings

FEBRUARY 8, 2015

Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keeping satisfaction high. Customer upsell: Sell more to existing customers.

Customer 100

Customer Custom Satisfaction Social Media 100

Startup Professionals Musings

JANUARY 15, 2020

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. Modern information management tools.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keep satisfaction high. Customer upsell, selling more to existing customers.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

APRIL 1, 2019

Your help in quantifying the return to the business will solidify your career, make your requests for new assistance and new tools easier, and give you the insight to perhaps start your own business. Help your owner get beyond the misleading metrics of employee overtime and salary increases.

Technical Advisors 75

Technical Advisors Startup Satisfaction Customer 75

Startup Professionals Musings

NOVEMBER 14, 2016

Take time to organize your work and integrate new tools. Find time to research and install the latest tools to expedite repetitive tasks. Define clear goals and metrics for your productivity. Savor the satisfaction of success, and watch the stress melt away. Strive for business excellence, but reject perfectionism.

Tips 100

Tips Activity Startup Product 100

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Don’t forget the metrics and analytics. Determine the proper measurement tools and set up the measurement process.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

MAY 24, 2015

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Formalize the use of tools and information technology. Solution development and delivery. Marketing, sales, support, and service operations.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

JANUARY 10, 2018

Utilize technology and tools for collaboration and sharing. New and better technology is becoming available every day to present dashboards and metrics to show how well processes and empowerment are working, assess workload backlogs, and capture customer feedback and satisfaction. Things that are not measured cannot be managed.

Startup 62

Startup Organization Customer Custom 62

Startup Professionals Musings

NOVEMBER 4, 2015

In a new book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. Modern information management tools. Performance accountability processes.

Technical Review 100

Technical Review Organization Coach Invest 100

Startup Professionals Musings

MAY 28, 2016

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Formalize the use of tools and information technology. Solution development and delivery. Marketing, sales, support, and service operations.

Ideas 62

Ideas Outsource Development Startup Competition 62

Startup Professionals Musings

FEBRUARY 23, 2018

Luckily, I had always been a “hands-on” professional, and I had learned the pragmatics of people leadership, marketing, management tools, and funding. Adopt a project-based revenue model with metrics. It also highlights all aspects of required customer service, satisfaction, testimonials, and referrals to friends in the business.

Social Media 56

Social Media Software Review Customer Custom 56

Tech Zulu Event

NOVEMBER 10, 2013

The list of tools used across the panel: Building mockups with Axure, Balsamiq, Keynote. There’s no prescribed set of tools for product managers. Instead, focus on what metric outputs, more views, more downloads? ” So what did Steve Belin of Fandango mean when he answered “Move the needle: data”?

Product 87

Product Fandango Design Startup 87