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Startups Weekly: Upfront Ventures bets on a bus service

TechCrunch LA

Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy news pertaining to startups and venture capital. Landline , the operator of a bus network in the Midwest, is one of the latest companies to raise venture capital. HappyOrNot nabs $25M for its customer satisfaction terminals .

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You Need Customer Loyalty, Not Just Satisfaction

Startup Professionals Musings

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. I think these tough economic times and social networks have re-awakened consumers to the fact that there is more to a business transaction than price. Don’t let customer service slip. Be reliable and flexible.

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Customer Loyalty Can Be a Startup Competitive Edge

Startup Professionals Musings

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. I think these tough economic times and social networks have re-awakened consumers to the fact that there is more to a business transaction than price. Don’t let customer service slip. Be reliable and flexible.

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