article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Turn Your Organization Inside Out. As organizations we have become more open and I believe this is great for businesses and their customers. In the first 4 years of running BuildOnline we were an “Outside In&# organization. The Outside In organization had a one-way flow. But they went one step further.

article thumbnail

Manage your bottlenecks!

Berkonomics

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How To Put Fun And Satisfaction Back Into Your Work

Startup Professionals Musings

Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. The goal must be to eliminate organization silos, flatten hierarchies, and empower employees within projects. No one is happy or satisfied. Build engagement through culture and mindset.

article thumbnail

Stop managers from gaming the system!

Berkonomics

Here’s a way to prevent such behavior and create a tool for organization – and transparency at the same time. Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. Of course, this has never happened to you, and you have never done this in your past.

article thumbnail

5 Reality Checks On Running A Charitable Organization

Startup Professionals Musings

Other countries have similar exemptions for similar organizations. That means they need to grow organically, or find a philanthropist. Managing volunteers, and running any organization with these constraints is a challenge. unless it relies wholly on donations. Reputable non-profits need to keep their operating expenses low.

article thumbnail

7 Principles For Success As An Owner Or Team Member

Startup Professionals Musings

Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success. People in larger organizations move away from day-to-day contact with the end customer, and focus becomes company internal and isolated. Optimizing risk, not minimizing it.

article thumbnail

7 Reasons Why Every Business Leader Needs A Mentor

Startup Professionals Musings

Based on my own mentoring experience, here are seven key lessons I have learned, and offer to you as a potential source of inspiration and satisfaction, after some success in your business: Relationships are the real key to business success. Sharing through mentoring amplifies your satisfaction.

Mentor 159