Outsource Satisfaction Training 
Startup Professionals Musings
FEBRUARY 24, 2020
Many entrepreneurs I have mentored make big mistakes in this area, by hiring low-cost friends and family, with minimal skills or training, and expecting them to have the same work ethic , passion, and business knowledge as the founder. A solution I often recommend, as least in early growth, is the use of outsourcing for critical tasks.
Startup Professionals Musings
NOVEMBER 5, 2022
Most experts agree that the key to worker productivity, decision making, and satisfaction, is raising their level of engagement from the currently low thirty percent range. Outsourcing and working from home needs coordination. In the early days of outsourcing, I was led to believe that it would reduce the need for local managers.
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Startup Professionals Musings
JANUARY 20, 2016
If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. Outsourcing is defined as contracting the work to another company, usually located in a developing country, like India, China, or Eastern Europe. Factor in all the cost elements.
Startup Professionals Musings
APRIL 29, 2023
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Be a visible and available expert in your domain.
Startup Professionals Musings
AUGUST 3, 2020
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. You don’t have enough hours in a day, or trained people, to succeed with lower margins in a services startup. Capture your “secret sauce.” Be a visible and available expert in your domain.
Startup Professionals Musings
MARCH 10, 2023
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.
Startup Professionals Musings
JUNE 7, 2020
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.
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