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Make It Work In Win With Costco Warehouses

socalTECH

Santa Barbara-based Make It Work , the provider of in-home and on-site technical support and services headed by Eric Greenspan, said today that it has inked a deal to offer up its services for sale at Costco Wholesale Corporation locations in Southern California.

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CyberDefender Open New LA Call Center

socalTECH

CyberDefender said its center is currently handling as many as 40,000 calls per week, for sales, technical support, and customer service. The firm said it expects the center to be able to accommodate over 600 agents at full capacity. CyberDefender had announced the expansion of its headquarters back in August. READ MORE>>.

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CyberDefender Files For Chapter 11, Agrees To Sell To GR Match

socalTECH

Los Angeles-based CyberDefender , the troubled developer of Internet security software and provider of remote technical support services, said today that it has filed for Chapter 11 bankruptcy, and has agreed to be sold to GR Match, LLC, an affiliate of Guthy-Renker LLC, its largest shareholder. READ MORE>>.

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How To Make Freemium Customers Generate Revenue For Your Startup

InfoChachkie

BuddyHelp was launched in this proto-Internet environment and was immediately used by businesses to provide hands-on technical support. At companies such as SaskTel, Gateway and Cablevision, customer support agents used BuddyHelp to access their customers’ computers and handle their technical support issues.

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Solarflare Signs Chinese Distributor

socalTECH

According to Solarflare, which designs 10 Gigabit Ethernet silicon, EASTELE will manage sales and technical support for its products for OEMs in the territory. Solarflare said that EASTELE has over 100 employees providing engineering services, technical support, and sales promotion to electronic manufacturing firms.

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Novatel Wireless Ties With M2M Firm

socalTECH

The companies said that they will jointly focus on sales, marketing, and technical support. The firms said that they will partner to address the machine-to-machine (M2M) market, by developing co-branded, CDMA modules developed by Novatel in Cinterion's form factor. READ MORE>>.

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Mobile Industrial Robots Opens Office In San Diego

socalTECH

According to MIR, it will hire at least six new sales and technical support staff at the office, which will more than double its current number of US employees. office for the company. MIR, which is based in Denmark, also has an office in New York. The company said the San Diego office will be led by Nicholas Temple.

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