TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

Metrics 260

Metrics Startup Slides Technical Review 260

socalTECH

MARCH 14, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model?

Customer 166

Customer Custom Conference Social Media 166

socalTECH

JUNE 10, 2013

San Diego-based ServiceNow announced today that it has signed on Bournemouth University as a customer. servicenow university operations management saas software enterprise' Bournemouth University is based in England, and has more than 18,000 students. READ MORE>>.

Customer 153

Customer Custom SaaS San Diego 153

socalTECH

JANUARY 12, 2011

Corent CEO Feyzi Fatehi confirmed the round, saying that the firm is seeing lots of traction from firms looking to "SaaS"-ify their software. The firm is targeting enterprise customers with its offering, and has a major deal with IBM to help customers move their software into the cloud.

SaaS 157

SaaS Tool Funding IBM 157

socalTECH

JULY 8, 2013

San Diego-based enterprise IT software developer ServiceNow has signed up a new customer in Colorado, the firm reported today. servicenow colorado utility software saas management' ServiceNow said that the Colorado Springs Utilities has implemented the company''s cloud-based, software-as-a-service products for managing its IT services.

Customer 138

Customer Custom SaaS San Diego 138

Berkonomics

JANUARY 12, 2023

Management undertakes a simple exercise of calculating the increased profitability of shutting down all R&D, sales and subordinate operations, and universally notes with shock the high net profit that results – from shutting down all operations except customer service to recurring customers (as in software support operations.).

Sales 296

Sales Customer Custom SaaS 296

socalTECH

AUGUST 17, 2010

According to the firm, partners IDEA Health and Fitness, TeachStreet, RoamingQ, Yogoer, FindYoga.com, Yoga Tampa Bay and Kidzmet are among the customers who will be rolling out the technology this fall. Tags: mindbody software yoga salon health fitness appointment classes saas. Financial details of the wins were not disclosed.

Customer 223

Customer Custom Tech Coast Angels Technology 223

Tech Zulu Event

JUNE 23, 2016

SaaS – or Software as a Service – platforms are all the rage. Essentially a business model where software is licensed and distributed from a central location, SaaS companies can now be found in telecoms, human resources, and more. RelinkLabs is a pioneering HR SaaS tool based in Scandinavia. RelinkLabs.

SaaS 49

SaaS Artificial Inteligence Netflix Platform 49

TechEmpower

NOVEMBER 13, 2023

So instead, we fill it with a completely custom blurb, written just for him: Hello! Thanks to his custom blurb, instead of closing his browser and feeling inadequate for the rest of the day, Mark completes his bio and becomes a happy customer. Which means better conversions and happier customers.

Generative AI 295

Generative AI Artificial Inteligence TechEmpower Tips 295

InfoChachkie

AUGUST 22, 2016

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. He started by stating, “We track customer success.”

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

TechCrunch LA

DECEMBER 5, 2018

Scott McCorkle has spent most of his professional career thinking about business to business software and how to improve it for a company’s customers. If customers are doing the things i want them to be doing through my product. . “MetaCX sits above any digital product,” McCorkle says.

Chief Technology Officer 145

Chief Technology Officer SaaS Metrics Customer 145

socalTECH

MARCH 4, 2010

Santa Monica-based Cornerstone OnDemand said today that the firm has scored a customer in UK. Tags: cornerstone ondemand insurance training software saas. The firm said that LV=, a mutual financial services provider in the UK, is using Cornerstone's training and learning tools to track learning and development across its organization.

Cornerstone OnDemand 145

Cornerstone OnDemand Customer Custom Santa Monica 145

Tech Zulu Event

FEBRUARY 19, 2015

We’ve even created an acronym for these kinds of services: software as a service (SAAS). The software itself is hosted by a third party, SAAS service provider, which is responsible for maintaining software or hardware associated with the application. Collaboration among these parties often exposes SAAS networks to greater risks.

SaaS 40

SaaS Networking Company Companies 40

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Develop 520

Develop Development Technical Review SEO 520

socalTECH

APRIL 15, 2019

Aliso Viejo-based Corent Technologies , which develops cloud migration software, and AI and data analytics software developer MapR Technologies said this morning that MapR Technologies has selected Corent's SurPaaS platform to help customers access MapR's Data Platform for AI. Financial details of the deal were not announced. READ MORE>>.

Technology 113

Technology SaaS Platform Software 113

Both Sides of the Table

MAY 20, 2020

Customers were happy and restaurants focused on their in-store business. The problem for the restaurants is that the more successful the “aggregators” of customer demand become over time, the less power the restaurants themselves have individually. ChowNow is simply a SaaS enablement product. Covid-19 has changed all of that.

SaaS 242

SaaS Customer Custom Technical Review 242

socalTECH

FEBRUARY 11, 2016

Los Angeles-based finance and accounting automation software developer BlackLine reports this morning that it added 393 new customers in 2015 and now has over 1300 customers around the world. The company said that among the new clients it added during the year were Houghton Mifflin Harcourt, Malaysia Airlines, Roku and Trivago.

Customer 100

Customer Custom Software Development Los Angeles 100

TechCrunch LA

OCTOBER 27, 2020

“That new offering changed the direction of the company and added velocity and customers and the market responded so well to it,” said Replicated chief executive, Grant Miller. “If you are a company like Puppet, you have hundreds of on-premise customers.” “Once we started building on that success.

Software 224

Software Tool SaaS Los Angeles 224

socalTECH

JULY 16, 2019

Corent says its product is available through the Azure portal, letting customers provide migration project details and allowing customers to view progress of their migrations of their projects. Corent develops tools which help move software to the cloud, and turn legacy applications into software-as-a-service (SaaS).

Tool 113

Tool SaaS Software Customer 113

TechCrunch LA

SEPTEMBER 10, 2020

LA gets a big SaaS exit as Fastly nabs the Culver City-based Signal Sciences for $775M. The company already has over a dozen customers using its technology after launching merely two years ago. million from LA’s own venture fund, Upfront Ventures and a clutch of security experts.

Los Angeles 308

Los Angeles Chief Technology Officer Culver City Angel 308

socalTECH

JANUARY 30, 2012

Newport Beach-based JustEnough Software , a developer of a cloud-based app for managing customer demand and inventory planning, said this morning that it has been selected by a retailer. According to the company, Journelle is using its products for forecasting customer demand, planning inventory, and optimizing purchasing.

Customer 140

Customer Custom Demand Software 140

Berkonomics

JANUARY 27, 2022

Or when a major customer signs a significant deal. Tech businesses today can do this much more easily than a decade ago, with cheaper development costs, SaaS hosting environments avoiding heavy equipment costs, and development platforms with pre-formed routines available. Why is this important advice?

News 156

News SaaS Platform Sales 156

socalTECH

JULY 22, 2020

According to the company, the round--a Seed-2 funding--was led by Okapi Capital, and also included The Cove Fund, Early Light Ventures, SaaS Venture Capital, and Stage Venture Partners and Brad Perry (co-founder of Dealer Socket), along with others. Santa Barbara-based TrackStreet , a developer of brand protection software, has raised $5.1M

Artificial Inteligence 124

Artificial Inteligence Santa Barbara SaaS Venture Capital 124

SoCal Tech Calendar

APRIL 20, 2017

Join local entrepreneurs, SaaS innovators, leading VCs, private equity/angel investors April 26, 2017 at the Recurring Revenue Conference (www.recurringrevenueconference.com) presented by Sutton Capital Partners. Wednesday, April 26, 2017 -- Recurring Revenue Conference.

Conference 100

Conference SaaS Equity Pricing 100

socalTECH

JULY 27, 2010

Daptiv's customers include BASF, Chase Paymentech, Harvard University, Honeywell, La Poste and Virgin Blue, among others. Financial terms of the acquisition were not announced. Parallax said that Daptiv operates a profitable business with recurring revenues of nearly $20M.

SaaS 157

SaaS Capital Acquisition Software 157

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

Customer 97

Customer Custom Training Services 97

socalTECH

OCTOBER 8, 2013

Santa Monica-based Nimble is claiming it has seen record growth this quarter, for the company''s customer relationship management tools. Nimble develops software used to track customer contacts and relationships, tracking everything from email messages and phone calls to social outreach. According to Nimble, it saw a 2.5-times,

Santa Monica 164

Santa Monica SaaS Tool Customer 164

socalTECH

DECEMBER 9, 2014

The company said the move will help it better serve its long standing customers on the East Coast. The company says its customers are primarily in the financial services, retail, and travel industries, with such customers as American Airlines, Cabela''s, Deckers, Shutterstock, Tommy Hilfiger and Wayfair. READ MORE>>.

Santa Barbara 159

Santa Barbara SaaS Advertising Software 159

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

Customer 100

Customer Custom Software Services 100

socalTECH

OCTOBER 11, 2018

According to the newly formed company, it completed all three of those mergers earlier in 2018, and now has a customer base of 175 enterprises. The company said its core customers are in the media and entertainment, mobile gaming, digital media, education, consumer goods, marketing, ecommerce, and Software-as-a-Service (SaaS) verticals.

Services 133

Services SaaS Los Angeles Education 133

socalTECH

JUNE 11, 2014

Bessemer said that Procore now has over 600 customers and more than a hundred employees. project saas software management construction capital venture procore' READ MORE>>.

SaaS 178

SaaS Software Capital Customer 178

socalTECH

DECEMBER 28, 2017

Sutton Capital Partners is a technology investment banking firm and we are, investors in local SaaS/subscription companies and is well known as the host of the annual Recurring Revenue Conference. One area with headwinds are non-mission critical SaaS niche solutions showing slower growth.

Capital 124

Capital Southern California SaaS SoCal 124

socalTECH

MAY 17, 2019

Coming out of ServiceNow around 2013, I realized that a lot of problems that we had been discussing and dealing with with customers adopting applications like ServiceNow into the enterprise, was establishing connections of that data and processes with systems in the enterprise. That's how we started. What specific problem were you seeing?

SaaS 113

SaaS Startup Customer Custom 113

socalTECH

JULY 22, 2013

Once upon a time, when the desktop PC was king, there were two kingdoms in the world of customer relationship management: ACT! The new startup goes head to head against Ferrara''s startup, Nimble , which has been looking to reinvent customer relationship management for the Internet and social age for a few years now. READ MORE>>.

Funding 222

Funding SaaS Santa Monica Customer 222

socalTECH

JULY 14, 2014

Central Desktop said that the move will help customers link their creative work to billing and revenue information, help provide better visibility into status of client projects, and more. central desktop project management software netsuite cloud saas' READ MORE>>.

SaaS 159

SaaS Pasadena Software Development Software 159

socalTECH

MAY 21, 2013

TeamSnap said it has acquired Weplay''s customers, technology, and online coaching resources and extensive video content as part of the buy. million customers. weplay teamsnap merger acquisition sports team management saas community' The company said that WePlay had 2.25 READ MORE>>.

SaaS 170

SaaS Coach Acquisition Resource 170

socalTECH

NOVEMBER 4, 2013

SOA Software said its new product, the SOA Software Datacenter API Platform, is aimed at the "software-defined datacenter", and helps its customers abstract data center resources from applications. software management middleware saas enterprise datacenter' Pricing on the new product was not announced. READ MORE>>.

Software 173

Software Product SaaS Resource 173