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MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. The funding came from PeakSpan Capital, along with SK Ventures and SAP SE.

Customer 100
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OpenMethods Connects With $5M For Contact Center Integration Software

socalTECH

The company's software connects the Oracle Service Cloud software, Oracle's CRM suite, with telephony software from Genesys, Cisco, Avaya, and Interactive Intelligence. The funding came from Kayne NewRoad Ventures Fund II, which is jointly run by Kayne Anderson Capital Advisors and NewRoad Capital Partners. READ MORE>>.

Oracle 100
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Interview with Damir Davidovic, NEOGOV

socalTECH

No one was really focusing their products and services for those customers in a good way. How difficult has it been to have public institutions accept software-as-a-service, and where is that now in general? When we first started, back in the day, government were very shy about implementing SaaS.

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Marketing Crushes Customer Experience through Data. DUN dun dun!

Tech Zulu Event

As a first-timer at Oracle OpenWorld , I’ve been quite impressed by the sheer number of people thronging Howard Street, Moscone Center and the local San Francisco area in business-suits and professional attire. Kevin Akeroyd , GM & SVP of Oracle Marketing Cloud and their own Matthew Collins , SVP of Global Marketing.

Oracle 40
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Spotlight Names Marketing Chief

socalTECH

Calabasas-based Spotlight , the developer of ticket management software-as-a-service, said today that it has appointed Richard Dym as its Chief Marketing Officer. Spotlight said its customers now include Comcast, MetLife, Nike, Oracle, Time Warner Cable Media Sales, NBCUniversal, Stanley Black & Decker, and Principal Financial Group.

Marketing 140
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Spotlight Sees Growth At New HQ

socalTECH

Spotlight , the venture backed provider of software-as-a-service for managing sports and entertainment tickets, said this week that it has moved from Woodland Hills to Calabasas, in expectation of growth in its staffing. The firm--which recently raised $2.5M The firm did not say how many employees it is looking to hire. READ MORE>>.

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Quick Pitch Friday: Taher Scherzay, Thaeres

socalTECH

For our pitch today, we have an interview with Taher Scherzay , founder of Thaeres (www.thaeres.com), a Los Angeles area startup developing subscription and recurring payment processing services. Thaeres is a SaaS-based, dashboard solution for mid-market enterprises. Where did the service idea come from? What is Thaeres about?

Startup 159